Frequently Asked Questions
Orders & Payment
What payment methods do you accept?
We accept all major payment methods available at checkout, including credit/debit cards and other secure options.
Can I change or cancel my order after placing it?
Please contact us as soon as possible at support@mjtechhaven.com. We'll do our best to assist, but we cannot guarantee changes once an order has been processed.
Shipping
How long does delivery take?
Delivery times vary depending on your location and the supplier. Please refer to our Shipping Policy for full details.
Do you ship across South Africa?
Yes! We deliver nationwide across South Africa.
Will I receive a tracking number?
Yes, a tracking number will be emailed to you once your order has been dispatched.
Products
Are your products compatible with consoles like PS4?
Some of our products, such as our wireless keyboard and mouse combo, are compatible with PS4, Smart TVs, and other devices. Please check the individual product description for compatibility details.
Do products come with a warranty?
Product warranty details vary by item. Please check the product listing or contact us for more information.
Returns & Refunds
What is your return policy?
If you received a damaged or incorrect item, please contact us within 7 days of delivery and we'll make it right. Please visit our Shipping Policy page or contact us directly for more details.